FAQ

  • Why wouldn’t I just get this Service from my Tax Agent?

    If you’re asking this question, it likely means one of two things: either your current tax accountant hasn't offered you these services, or you recognise that while tax accountants play a crucial role, they often lack insight into the operational challenges of running a business. This is where our expertise sets us apart. With over a decade of experience in both operational and financial roles within trade businesses, we understand first-hand the complexities you face.

  • What makes you different from other Coaches?

    While our founder Chelsea is a seasoned business coach, she discovered that the most significant impact on profitability and growth for her clients came from meticulously analysing their operational and financial data and ensuring their job management systems were optimally configured. Instead of delivering a one-size-fits-all coaching program that only scratches the surface of various topics, we dive deep into the specifics of your business, offering tailored guidance that helps you advance more quickly and effectively.

  • Will the Sessions only cover my Financials?

    Absolutely not! Our sessions cover all aspects of business, from sales to invoicing and everything in between. We place a strong emphasis on your company metrics, financials and job management system because ultimately, everything in business connects back to the numbers.

  • Can you prepare my Annual Tax Return?

    In a word, no. We are not tax accountants however we will work closely with your Tax Accountant to ensure we are on the same page about your Strategy. We also partner and work closely with a great, affordable firm if you are seeking one!

  • Are there lock-in Contracts?

    Absolutely not! If you feel you aren't receiving value from our service, we wouldn't want to continue charging you. You can cancel at any time with a 30-day written notice sent to us at hello@profitbynumbers.com.au.

  • Can I keep my Dashboard Reports if I leave?

    Certainly! You can subscribe monthly to continue accessing the dashboards we've created for you as long as you wish. Additionally, we're available to amend existing or develop new specialised dashboards for you, priced on request.

  • What other Services do you offer?

    We offer additional Debt Collection & Material Price Reviews when you take-up a Bookkeeping service with us. We are also certified BAS agents.

  • Do you take Referrals?

    Of course, we love friends of friends! However we only work with a select few people at one and we are quite selective. If you refer someone that becomes part of the Profit By Numbers family, you each get $1,000!

  • Can other People attend the Coaching Sessions?

    Of course! If you believe someone in your team or your partner will benefit from sitting in on one or more of the sessions, bring them along.